{"id":30005,"date":"2019-12-19T11:27:00","date_gmt":"2019-12-19T09:27:00","guid":{"rendered":"https:\/\/www.lanalden.com\/?post_type=sala-de-prensa&#038;p=30005"},"modified":"2026-01-12T12:10:21","modified_gmt":"2026-01-12T10:10:21","slug":"lanalden-mejor-contact-center-2019","status":"publish","type":"sala-de-prensa","link":"https:\/\/www.lanalden.com\/en\/sala-de-prensa\/lanalden-mejor-contact-center-2019\/","title":{"rendered":"Lanalden, mejor contact center del a\u00f1o 2019 en los Platinum Contact Center Awards"},"content":{"rendered":"<p><strong><a href=\"https:\/\/www.lanalden.com\/en\/\">Lanalden<\/a><\/strong> ha sido galardonada con el <strong>Platinum Contact Center Award 2019 al <a href=\"https:\/\/contactcenterhub.es\/platinum-contact-center-awards-la-cronica-de-una-noche-magica-2019-19-21915\/\">mejor contact center del a\u00f1o<\/a><\/strong>, consolidando su liderazgo en innovaci\u00f3n y excelencia en la atenci\u00f3n al cliente. La ceremonia, celebrada en el Teatro Goya, reuni\u00f3 a los principales referentes del sector y destac\u00f3 la trayectoria de empresas que apuestan por la innovaci\u00f3n tecnol\u00f3gica y la calidad en la experiencia del cliente.<\/p>\n\n\n\n<p>Mercedes Chalbaud, directora de desarrollo de negocio y marketing de Lanalden, recogi\u00f3 el premio de manos de Iv\u00e1n Rubio, director de las \u00e1reas de contact center y seguridad de Pelda\u00f1o. \u00abEste premio es el reconocimiento a muchos a\u00f1os de esfuerzo y dedicaci\u00f3n. Gracias a nuestros clientes y a los casi mil profesionales de Lanalden que con su ilusi\u00f3n, energ\u00eda y ganas hacen que seamos m\u00e1s grandes cada d\u00eda\u00bb, afirm\u00f3 Chalbaud.<\/p>\n\n\n\n<p>El galard\u00f3n pone en valor la combinaci\u00f3n de talento humano, procesos optimizados y soluciones tecnol\u00f3gicas avanzadas que caracteriza a Lanalden. La compa\u00f1\u00eda destaca por su capacidad de integrar innovaci\u00f3n y eficiencia operativa para transformar la experiencia del cliente, consolid\u00e1ndose como referente en el sector.<\/p>\n\n\n\n<p>La celebraci\u00f3n continu\u00f3 con clientes, partners y profesionales del sector, compartiendo la satisfacci\u00f3n por este reconocimiento. La victoria en los Platinum Contact Center Awards reafirma el compromiso de Lanalden de seguir liderando el sector y ofreciendo soluciones que marcan la diferencia en la <a href=\"https:\/\/www.lanalden.com\/en\/contact-center-call-center-bilbao-madrid\/\">atenci\u00f3n al cliente<\/a>.<\/p>\n\n\n\n<p><\/p>","protected":false},"featured_media":30006,"template":"","class_list":["post-30005","sala-de-prensa","type-sala-de-prensa","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lanalden, mejor contact center 2019 - Lanalden<\/title>\n<meta name=\"description\" content=\"Lanalden ha sido reconocida como el mejor contact center del a\u00f1o 2019, consolidando su liderazgo en innovaci\u00f3n y experiencia del cliente.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lanalden.com\/en\/sala-de-prensa\/lanalden-mejor-contact-center-2019\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lanalden, mejor contact center 2019 - 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